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The best way to cancel an order is to contact us via this form. Please include:. Alternatively, call 01225 862141. Please note, orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our
Once an order is placed, we may be able to make changes, providing your order hasn't already been picked, packed or shipped. In those circumstances we are unable to make changes to the order. Please contact our team as soon as possible and we'll do o
We are sorry to hear you received the wrong item in your order!. Please contact us to report the mistake and our team will help resolve the issue. Include a photo of the item received and the name of the missing item(s). Please double-check the packa