I'd like to manage my subscription
How do I redeem by Cacao Pods (reward points)?
Can I collect from you?
Get more information
ORDER MANAGEMENT
Need help placing an order? We’re here to assist with everything from navigating our website to payment issues, stock availability, or confirming your order.
DISCOUNTS & REWARDS
Unsure how to apply a discount code, or to redeem your Raw Chocolate Rewards. We have the answers
MANAGE YOUR SUBSCRIPTION
Need to make changes to your subscription? Learn how to modify your delivery, update billing or shipping information, or cancel your subscription with ease.
SHIPPING & DELIVERY
Questions about shipping? Find out about tracking your order, shipping timelines, and available shipping options. We’re here to help with any concerns about your delivery.
RETURNS & REFUNDS
Need to return or exchange an Elements for Life product? We make it easy. Learn how to start the return process, track refunds, or exchange an item if it was damaged or incorrect.
FREQUENTLY ASKED QUESTIONS (FAQ)
Are our products organic? And other commonly asked questions not covered elsewhere, gathered in one place
Get support
- Contact usWe love hearing from you, so do drop us a quick message using the form. Our cacao faeries will reply as soon as possible, usually within 2 working days. Prefer to speak to someone, then call us on 01225 862141